8. Provide information and clear expectations for

The key to success for almost any trip – volunteer or otherwise – is managing participants’ expectations. Educating and informing volunteers is important for both the enjoyment of their trip and how successfully they’ll interact with and contribute to the project and the community. Establishing realistic expectations about their experience and what they will accomplish during their volunteer project will also determine the success of the volunteer trip, for everyone involved.



Provide Information for Participants Prior To and Upon Their Arrival
  • Are educational materials about the region/local culture, the organization, and the project given to participants before their arrival?
  • Is information provided regarding the social issues relevant to their volunteer project?
  • Are participants made aware of any cultural sensitivities, such as appropriate clothing and inappropriate behaviors?
Provide Clear and Realistic Expectations
  • Are realistic project and personal goals established and communicated to the volunteer?
  • Is the volunteer aware of how the short-term volunteer project contributes to the long-term goals of the organization and community?
  • Are volunteers prepared to place their personal needs and expectations secondary to the needs of the project?
  • Are volunteers prepared to be flexible to any changes or delays encountered, and willing to adjust their role based on changing project needs?


revision note: to be added later